Download the official mobile app for Hong Kong Disneyland! Check wait times for attractions and select dining locations, browse maps, see schedules, buy Disney Premier Access, experience AR and much more! Exploring Made Easy With a GPS-enabled Park map, you can check attraction wait times, ...The official Walt Disney World® app! Now it’s easier than ever to plan & share your vacation details—at home & on the go. -Maximize your park time by taking advantage of our new Disney Genie service, which generates a personalized itinerary that guides you through our theme parks with tips that can help you reduce time in lines & take the ...Download My Disney Experience and enjoy it on your iPhone, iPad and iPod touch. The official Walt Disney World® app! Now it’s easier than ever to plan & share your vacation …Mar 18, 2024 · The My Disney Experience app for mobile devices and desktop PC takes Walt Disney World vacation planning to a whole new level, but it’s been known for being buggy and hard to understand. As a result, people make mistakes that require calls to Disney customer service to straighten out. An eligible iPhone, Apple Watch or Android smart device with Bluetooth® technology enabled for the My Disney Experience app is required. Your device must also be compatible with Apple Wallet or Google Pay. Disney MagicMobile features are launching throughout the year. This feature is not currently supported on Android devices using …Hi there, Chabby! Welcome to planDisney, and thank you for stopping by with a question for us! I’d be happy to guide you along the process of linking your Disney Resort Hotel Reservation to your My Disney Experience account. My Disney Experience allows you to see your entire Disney vacation at your fingertips, from any web browser …Download and open the My Disney Experience app. If the app asks for permission to use Bluetooth, please allow it to do so. Link your Disney Resort hotel reservation to your Disney account. View your Disney Resort hotel reservation. Select “Unlock Door”. Agree to use your device to unlock your door. Hold your mobile device against the door lock.Download the official Walt Disney World app to your mobile device ahead of time, so you can manage your reservations, discover handy planning features for your visit and more. …Click the hamburger button (three horizontal lines) on the bottom right corner of the app, then scroll down past the tiles, and select the “My Profile” line item link immediately below. That brings you to the above “My Account” screen. Note the ability to toggle between “My Profile” and “Family & Friends List” at the top. The official Walt Disney World® app! Now it’s easier than ever to plan & share your vacation details—at home & on the go. -Maximize your park time by taking advantage of our new Disney Genie service, which generates a personalized itinerary that guides you through our theme parks with tips that can help you reduce time in lines & take the ... Disney Genie service is located in the My Disney Experience app, and you can get the magic started even before you visit the theme parks! Watch a short video. Be sure you have the latest version of the My Disney Experience app and log in to your Disney account. Download My Disney Experience and enjoy it on your iPhone, iPad, and iPod touch. The official Walt Disney World® app! Now it’s easier than ever to plan & share your vacation … Disney Genie service is located in the My Disney Experience app, and you can get the magic started even before you visit the theme parks! Watch a short video. Be sure you have the latest version of the My Disney Experience app and log in to your Disney account. Mar 5, 2024 · How to use Mobile Checkout. Using the Walk-Up Waitlist at Disney World Restaurants. Getting help when something goes wrong in My Disney Experience. Getting Oriented. If you haven’t already downloaded the app, find it in your respective app store (direct links: iOS or Google Play) and install it. Install The My Disney Experience App. The first step to using mobile ordering will come prior to your park visit. Before arriving at the parks, you can download and install the My Disney Experience app on either the Google Play Store, or the Apple App Store.Guests are able to search for any specific dining location in the app, scroll …When using merchandise mobile checkout via the My Disney Experience app, eligible discounts will be applied for the following: Annual Passholders; Disney Vacation Club Members; Disney Visa Cardmembers; A Disney account is required. Walt Disney World Annual Passholders and Disney Vacation Club MembersScreenshots. This app provides you with the ability to: -Access your account to manage your Aulani Resort reservation details. -Begin the check-in process in advance using our convenient Online Check-In service. -Search for fun and interactive activities on the “Daily I’wa”. -Find places of interest on our map.I looked up the instructions for your device based on your question content and found out that you do this by: -Open the Apps tray. -Tap "Settings" and "Apps." -Next, select the My Disney Experience mobile app. -Then tap "Menu" and "show system apps." -Lastly, press “storage” followed by “clear cache,” then “clear data,” and ... Walt Disney World Resort Whether it is getting into your room, entering the theme parks, or viewing PhotoPass photos, it can all be done using the My Disney Experience mobile app. …Disney Genie Added to the My Disney Experience App. by Melissa Roden · October 19, 2021. Good morning Disney friends! Today is a momentous occasion for …To link your Theme Park Tickets to your My Disney Experience account, click on the three little horizontal lines in the bottom corner of the My Disney Experience mobile app. Select "Link to Account" and then "Link Tickets or Passes." There you can enter the ID Code listed in the confirmation email you received.Rachel, if you are having trouble linking your tickets through your My Disney Experience Mobile app, try going through your browser instead. You will want to visit the Walt Disney World Resort website and hover over the My Disney Experience logo on the top right. Once you click on “My Plans,” you will be directed to a page that shows you ...1. My Disney Experience – Free – iOS & Android. This is the quintessential and clearly best Disney World app. If your mobile device only has room for one more app, this is the one. Not bringing it with you to the park would be downright crazy in our view. Let’s cover what all this app can do. Using it Before Your TripMy Disney Experienceに新規アカウント登録. WDW公式サイトの My Disney Experienceでできることがわかったところで、早速My Disney Experienceにアカウント登録をしていきましょう。. ウォルト・ディズニー・ワールド公式サイト の My Disney Experienceタブをクリックすると、下記のサインイン画面が出てきます。Mar 5, 2024 · How to use Mobile Checkout. Using the Walk-Up Waitlist at Disney World Restaurants. Getting help when something goes wrong in My Disney Experience. Getting Oriented. If you haven’t already downloaded the app, find it in your respective app store (direct links: iOS or Google Play) and install it. Unlock Doors with My Disney Experience App | Walt Disney World Resort. For assistance with your Walt Disney World vacation, including resort/package bookings and tickets, please call (407) 939-5277. For Walt Disney World dining, please book your reservation online. 7:00 AM to 11:00 PM Eastern Time. Guests under 18 years of age …Download My Disney Experience and enjoy it on your iPhone, iPad and iPod touch. The official Walt Disney World® app! Now it’s easier than ever to plan & share your vacation …Checking Walk-up Availability. There are a few options to check Walk-up Waitlist availability, and two are available via the My Disney Experience app.. One option to check for a specific restaurant’s availability is to use the search feature in the app and type in a restaurant’s name to find its page.. If the restaurant offers Walk-Up Waiting, you’ll see the …Let’s start from the beginning. As you may know, the Play Disney Parks app is an interactive way to play games, answer trivia, listen to music, and earn achievements while in Disney Parks. You can also use the app even when you’re not at a Disney Park, and believe me, I am in that app all. Of. The. Time. When you open the Play Disney …To link your Theme Park Tickets to your My Disney Experience account, click on the three little horizontal lines in the bottom corner of the My Disney Experience mobile app. Select "Link to Account" and then "Link Tickets or Passes." There you can enter the ID Code listed in the confirmation email you received.Dec 15, 2022 · To experience that attraction, guests are required to join the virtual queue. The virtual queue is only accessible via the My Disney Experience mobile app. If you want to join virtual queues, you’ll need the app! 6 – Disney Genie+. FastPass+ has been retired, and now those looking to skip the line need to pay for Lightning Lane access. During your program, you will have the opportunity to experience, study and create the Disney magic that is known worldwide. Eligibility Requirements. Eligibility. Opportunities are available for students who meet the following criteria: At least 18 years of age at time of application. Currently enrolled and taking classes at an accredited U.S ...In the app: Go to Feature Menu Page ☰. Select Disney MagicMobile. Follow the prompts to create a Disney MagicMobile pass. Add your Disney MagicMobile pass to your smart device’s digital wallet. An eligible iPhone, Apple Watch or Android smart device with Bluetooth® technology enabled for the My Disney Experience app is required.For assistance with your Walt Disney World visit, please call 0800 028 0778(UK) or 1800 812 678(Ireland). New or existing Disney Resort hotel reservations and tickets: Monday to Friday 9:00 AM to 8:00 PM, Saturday 9:00 AM to 7:00 PM and Sunday 10:00 AM to 4:00 PMDining reservations, technical support and other enquiries: daily from noon to 10: ...DVC Members: For assistance with your Membership, please call (800) 800-9800. Not a Member? Call (800) 500-3990. † You must be 18 years of age or older to call.Jun 1, 2022 · The My Disney Experience app is hands down one of Walt Disney World’s best additions, and one of the best Disney World tips for an easy vacation. The app makes the entire vacation experience so much easier and enjoyable. There are many things you can do on the app such as look at wait times for attractions, reserve tables at a restaurant ... The My Disney Experience app for mobile devices and desktop PC takes Walt Disney World vacation planning to a whole new level, but it’s been known for being buggy and hard to understand. As a result, people make mistakes that require calls to Disney customer service to straighten out. Walt Disney World Resort <link rel="stylesheet" href="https://cdn2.parksmedia.wdprapps.disney.com/media/profile-spa/1.7.0-519/styles.4004ceae2e65081e.css"> Your Walt Disney Account is your passport to sites, apps, and experiences from Disney, ABC, Star Wars, ESPN, Marvel, National Geographic and more! My Disney Experience is a mobile app for iPhone, tablets and Android smartphones that allows Walt Disney World Resort Guests to plan their vacation, get the most out of their …If you’ve not set up a Disney MagicMobile pass, download the My Disney Experience app and follow the prompts in the app to set up your digital pass. If you already have a Disney MagicMobile pass, your entitlements will automatically link to it, in your digital wallet, and are ready to use.About this app. Bring home a world of endless entertainment with Disney+, bringing you the latest releases from Disney, Pixar, Marvel, Star Wars, National Geographic and more. Stream must-see Originals like The Mandalorian, Loki and The Bear, blockbusters like Encanto, Avatar and Guardians of the Galaxy as well as binge-worthy series like The ... For assistance with your Walt Disney World vacation, including resort/package bookings and tickets, please call (407) 939-5277. For Walt Disney World dining, please book your reservation online. 7:00 AM to 11:00 PM Eastern Time. Guests under 18 years of age must have parent or guardian permission to call. My Disney Experience | Help. Please call (866) 443-4763 between 7:00 AM and 9:00 PM. Pacific Time for assistance with your vacation. Guests under 18 years of age must have parent or guardian permission to call. Discover the Aulani Resort App at Aulani, A Disney Resort & Spa in Ko Olina, Hawaii. Enjoy world-class service and many inclusive vacation elements.Katie Francis. October 19, 2021. Disney Genie has made its official debut this morning with an update to the My Disney Experience mobile app. The update is available to download through most major app stores. Some guests are finding they need to delete the My Disney Experience app and redownload it in order to get the update to work.When you log into My Disney Experience, check your Family & Friends List to make sure you are connected to everyone with whom you want to share plans. If you need to connect with people, click on the Family & Friends List, and then click on Add a Guest. Enter the person's name and age and then you should be able to send them an …Read reviews, compare customer ratings, see screenshots and learn more about My Disney Experience. Download My Disney Experience and enjoy it on your iPhone, iPad and iPod touch.Open the My Disney Experience Mobile App and click on the three horizontal lines in the bottom right-hand corner. Click on "Tickets and Passes" and look for your tickets. If you do not see them, click on the "+" sign in the top right-hand corner and select "Link Tickets & Passes." Follow the prompt to enter your ticket identification …Katie Francis. October 19, 2021. Disney Genie has made its official debut this morning with an update to the My Disney Experience mobile app. The update is available to download through most major app stores. Some guests are finding they need to delete the My Disney Experience app and redownload it in order to get the update to work.Hi Michele, and welcome to planDisney! You have a Walt Disney World Resort vacation that is occurring really soon, and I know that you are super excited about all you will experience! I have had my reservation seemingly disappear from the My Disney Experience mobile app before, and needless to say, I did have a moment of panic. I … For assistance with your Walt Disney World vacation, including resort/package bookings and tickets, please call (407) 939-5277. For Walt Disney World dining, please book your reservation online. 7:00 AM to 11:00 PM Eastern Time. Guests under 18 years of age must have parent or guardian permission to call. My Disney Experience | Help. Prepare for Your Disney Cruise at Home – and Enjoy Even More Magic on the Ship. Make your Disney cruise even more unforgettable with the Disney Cruise Line Navigator app! Use it at home to plan your trip, make payments, book premium activities, make special requests and check in online. Once on board, use it to view your cruise schedule and ...1. Log onto your My Disney Experience account. 2. Select “My Plans” from the drop-down menu. 3. Click the ticket icon that has the tiny Mickey Mouse ears on it. 4. Select “Link Tickets” from the options presented and input your confirmation number. I hope this helps you get your tickets linked to your My Disney Experience mobile app.1. Unlock Your Resort Room Door. With the simple push of a button, you can use My Disney Experience to gain access to your Walt Disney World Resort …1. Log onto your My Disney Experience account. 2. Select “My Plans” from the drop-down menu. 3. Click the ticket icon that has the tiny Mickey Mouse ears on it. 4. Select “Link Tickets” from the options presented and input your confirmation number. I hope this helps you get your tickets linked to your My Disney Experience mobile app. Checking Walk-up Availability. There are a few options to check Walk-up Waitlist availability, and two are available via the My Disney Experience app.. One option to check for a specific restaurant’s availability is to use the search feature in the app and type in a restaurant’s name to find its page. The official Walt Disney World® app! Now it’s easier than ever to plan & share your vacation details—at home & on the go. -Maximize your park time by taking advantage of our new Disney Genie service, which generates a personalized itinerary that guides you through our theme parks with tips that can help you reduce time in lines & take the ... The official Walt Disney World® app! Now it’s easier than ever to plan & share your vacation details—at home & on the go. -Maximize your park time by taking advantage of our new Disney Genie service, which generates a personalized itinerary that guides you through our theme parks with tips that can help you reduce time in lines & take the ...To connect your theme park tickets, open up your My Disney Experience mobile app. On your welcome page, you will see the option to “Link to Account.”. After choosing this option, you will be able to “Link Tickets or Passes” using the ID Code or the Scan Code. Once your theme park tickets are linked, your tickets will be paired with the ...Linking a missing reservation on your My Disney Experience Mobile App is easy peasy. Grab your smartphone open the app and let's get to work. Grab your smartphone open the app and let's get to work. Click on the three horizontal lines in the bottom right-hand corner, select "Future Plans," and scroll all the way to the bottom of the screen.Great news! You can add notes to your plans. You will just do so in a different way than how you link some of your other plans. To begin, sign in to your My Disney Experience account on a computer and click on "My Plans." Scroll down and click on "Add More Plans." From there, click on "Notes." You will be able to enter a date, time, location ...A: Once your ticket has been linked to your Disney account, and you have matched the ticket to yourself, you can go to the theme park or water park, touch your linked MagicBand+, MagicBand or card to the touch point at the Main Entrance and enjoy your visit. You can also use a Disney MagicMobile pass in the My Disney Experience …Prepare for Your Disney Cruise at Home – and Enjoy Even More Magic on the Ship. Make your Disney cruise even more unforgettable with the Disney Cruise Line Navigator app! Use it at home to plan your trip, make payments, book premium activities, make special requests and check in online. Once on board, use it to view your cruise schedule and ...Exclusive to Guests in the UK and Ireland, the Disney Magic Ticket offers a better value compared to purchasing at the gate and includes a host of magical benefits—including Memory Maker, valued at $210. Don’t miss out on the opportunity to book a Disney 14-Day Magic Ticket for the price of a Disney 7-Day Magic Ticket on selected 2024 arrivals.Planning tools, park updates and exclusive content—enjoy all this and more when you download the official mobile app of the Disneyland Resort. Make sure you have the latest version, with notifications and location services enabled to get the most out of the app's features. Click the appropriate link for your device below to download the app.To change tickets via the My Disney Experience mobile app, open the app on your mobile device, tap the three horizontal lines at the bottom of the screen, and select “Tickets and Passes.”. After finding your ticket, please tap “Change Ticket and select Valid Ticket Dates” to choose new dates. To modify tickets online, sign in to your ...From the home screen, select the menu in the lower right corner and choose "Tickets and Passes", then select the blue plus sign in the upper right corner. Next, you'll choose "Link Tickets & Passes". You'll see a field to enter the ticket ID code, or the option to Scan Code. After this step, you will select which Guest to assign the ticket to.To link your Walt Disney World Resort Hotel reservation to your Disney account on your computer: 1. Sign in to your Disney account, and on the upper right click on “My Disney Experience.” 2. When “My Plans - Dining, Resort hotel & tickets” opens click on “Resort Hotel” and select “Link a Reservation” from the dropdown menu. 3.1. Unlock Your Resort Room Door. With the simple push of a button, you can use My Disney Experience to gain access to your Walt Disney World Resort …To connect your theme park tickets, open up your My Disney Experience mobile app. On your welcome page, you will see the option to “Link to Account.”. After choosing this option, you will be able to “Link Tickets or Passes” using the ID Code or the Scan Code. Once your theme park tickets are linked, your tickets will be paired with the ...If you’ve not set up a Disney MagicMobile pass, download the My Disney Experience app and follow the prompts in the app to set up your digital pass. If you already have a Disney MagicMobile pass, your entitlements will automatically link to it, in your digital wallet, and are ready to use.Great news! You can add notes to your plans. You will just do so in a different way than how you link some of your other plans. To begin, sign in to your My Disney Experience account on a computer and click on "My Plans." Scroll down and click on "Add More Plans." From there, click on "Notes." You will be able to enter a date, time, location ... My Disney Experience is a mobile app for iPhone, tablets and Android smartphones that allows Walt Disney World Resort Guests to plan their vacation, get the most out of their Disney theme park experience and shop for souvenirs. Download on the Apple App Store and on Google Play. The official Walt Disney World® app! Now it’s easier than ever to plan & share your vacation details—at home & on the go. -Maximize your park time by taking advantage of our new Disney Genie service, which generates a personalized itinerary that guides you through our theme parks with tips that can help you reduce time in lines & take the ... The My Disney Experience mobile app puts vacation planning information right in the palm of your hand. You can find maps, transportation directions, showtimes, attraction wait times, and so much more! You can even place Mobile Food & Beverage Orders right from the convenience of your phone. Such a time-saver!My Disney Experience is a mobile app for iPhone, tablets and Android smartphones that allows Walt Disney World Resort Guests to plan their vacation, get the most out of their …Download the official mobile app for Hong Kong Disneyland! Check wait times for attractions and select dining locations, browse maps, see schedules, buy Disney Premier Access, experience AR and much more! Exploring Made Easy With a GPS-enabled Park map, you can check attraction wait times, ...Download the official Walt Disney World app to your mobile device ahead of time, so you can manage your reservations, discover handy planning features for your visit and more. …After you’ve registered and entered the theme park, you can request your first return time. On the Day of Your Park Visit. Guests registered in DAS can make return time selections right in the My Disney Experience mobile app on the day of their visit.. If additional assistance is required, Guests can also obtain return times directly from a Cast Member …Annual Passes. View Frequently Asked Questions about linking reservations to your account. For assistance with your Walt Disney World vacation, including resort/package bookings and tickets, please call (407) 939-5277. For Walt Disney World dining, please book your reservation online. 7:00 AM to 11:00 PM Eastern Time.An eligible iPhone, Apple Watch or Android smart device with Bluetooth® technology enabled for the My Disney Experience app is required. Your device must also be compatible with Apple Wallet or Google Pay. Disney MagicMobile features are launching throughout the year. This feature is not currently supported on Android devices using …At this time, this update appears to only be available on My Disney Experience. Mobile Ordering Made Simpler . Guests using both My Disney Experience for Walt Disney World and the Disneyland Resort apps will have more clarity when checking out on their mobile order, thanks to the new update.
The official Walt Disney World® app! Now it’s easier than ever to plan & share your vacation details—at home & on the go. -Maximize your park time by taking advantage of our new Disney Genie service, which generates a personalized itinerary that guides you through our theme parks with tips that can help you reduce time in lines & take the ... . Sada systems
<link rel="stylesheet" href="https://cdn2.parksmedia.wdprapps.disney.com/media/profile-spa/1.7.0-519/styles.4004ceae2e65081e.css"> Checking Walk-up Availability. There are a few options to check Walk-up Waitlist availability, and two are available via the My Disney Experience app.. One option to check for a specific restaurant’s availability is to use the search feature in the app and type in a restaurant’s name to find its page. You can also link your MagicBand on a computer by hovering over the "My Disney Experience" tab on the top right of the Walt Disney World website and then clicking on "My MagicBands and Cards". Click the "Link" button at the very bottom of the page and enter the ID Number. If you run into any trouble linking your MagicBands, give a call to a ...To do so from the My Disney Experience app, tap on the “Tickets and Passes” button on the app main menu, then tap on “Link Tickets & Passes” to add your ID number to your account. Help for Disney Vacation Club Members For Guests who do not see their Disney Vacation Club Membership discount or are unable to add it, please call Member Services …Meals and snacks are non-transferable. Here are 3 easy ways to track your dining plan meals and snacks: Use the My Disney Experience app. Visit the “My Resort Stay” section, then select “Check Dining Plan” to view the status of your meals and snacks—total issued, already redeemed and still available. Check your most recent dining receipt.Click the hamburger button (three horizontal lines) on the bottom right corner of the app, then scroll down past the tiles, and select the “My Profile” line item link immediately below. That brings you to the above “My Account” screen. Note the ability to toggle between “My Profile” and “Family & Friends List” at the top. This includes both the online DisneyWorld.com feature called My Disney Experience and the My Disney Experience app. ©Disney. The My Disney Experience app interfaces with plans made on DisneyWorld.com (or by phone) and provides a one-stop-shop for all things Walt Disney World throughout every phase of a guest’s vacation. Disney World Entrance Exclusive to Guests in the UK and Ireland, the Disney Magic Ticket offers a better value compared to purchasing at the gate and includes a host of magical benefits—including Memory Maker, valued at $210. Don’t miss out on the opportunity to book a Disney 14-Day Magic Ticket for the price of a Disney 7-Day Magic Ticket on selected 2024 arrivals.Hello Brad, Thanks for stopping by with your question! It's great to see you're planning your magical trip to the Walt Disney World Resort. You can easily use the My Disney Experience App on your mobile phone to link your Resort hotel reservation to your My Disney Experience account. Start with tapping the main menu icon (the three …Hi there, Chabby! Welcome to planDisney, and thank you for stopping by with a question for us! I’d be happy to guide you along the process of linking your Disney Resort Hotel Reservation to your My Disney Experience account. My Disney Experience allows you to see your entire Disney vacation at your fingertips, from any web browser …DVC Members: For assistance with your Membership, please call (800) 800-9800. Not a Member? Call (800) 500-3990. † You must be 18 years of age or older to call.For assistance with your Walt Disney World visit, please call 0800 028 0778 (UK) or 1800 812 678 (Ireland).; New or existing Disney Resort hotel reservations and tickets: Monday to Friday 9:00 AM to 8:00 PM, Saturday 9:00 AM to 7:00 PM and Sunday 10:00 AM to 4:00 PM Dining reservations, technical support and other enquiries: daily from noon to 10:00 PMMy Disney Experienceに新規アカウント登録. WDW公式サイトの My Disney Experienceでできることがわかったところで、早速My Disney Experienceにアカウント登録をしていきましょう。. ウォルト・ディズニー・ワールド公式サイト の My Disney Experienceタブをクリックすると、下記のサインイン画面が出てきます。An eligible iPhone, Apple Watch or Android smart device with Bluetooth® technology enabled for the My Disney Experience app is required. Your device must also be compatible with Apple Wallet or Google Pay. Disney MagicMobile features are launching throughout the year. This feature is not currently supported on Android devices using …Read reviews, compare customer ratings, see screenshots and learn more about My Disney Experience. Download My Disney Experience and enjoy it on your iPhone, iPad and iPod touch.My Disney Experience is a desktop and mobile app that allows you to sync all of your Disney vacation planning. It is a useful tool, both before and during your trip, …My Disney Experienceに新規アカウント登録. WDW公式サイトの My Disney Experienceでできることがわかったところで、早速My Disney Experienceにアカウント登録をしていきましょう。. ウォルト・ディズニー・ワールド公式サイト の My Disney Experienceタブをクリックすると、下記のサインイン画面が出てきます。To connect your theme park tickets, open up your My Disney Experience mobile app. On your welcome page, you will see the option to “Link to Account.”. After choosing this option, you will be able to “Link Tickets or Passes” using the ID Code or the Scan Code. Once your theme park tickets are linked, your tickets will be paired with the ...Download and open the My Disney Experience app. If the app asks for permission to use Bluetooth, please allow it to do so. Link your Disney Resort hotel reservation to your Disney account. View your Disney Resort hotel reservation. Select “Unlock Door”. Agree to use your device to unlock your door. Hold your mobile device against the door lock..