Blue Cross and Blue Shield of Texas, a Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association 24/7 Bilingual Nurseline. Similar to virtual visits, the 24/7 Bilingual Nurseline is a quick and affordable way to get care in English or Spanish. Bilingual nurses are on call to answer your health questions or concerns. Call the 24/7 Bilingual Nurseline at 1-800-581-0368. COVID-19 PHE Ends. We’re here to keep you informed about how the end of the COVID-19 public health emergency affects your benefit coverage. The Biden Administration ended the COVID-19 public health emergency on May 11, 2023. Some of your COVID-19 benefits have changed with the end of the public health emergency. Vaccines. Tests and Testing Sites. These tools and services can help you use your Blue Cross and Blue Shield of Texas (BCBSTX) membership. Log in to Blue Access for Members SM (BAM SM) Log in to your account to access your health plan information: Find an in-network doctor, hospital or other provider; Pay your bill; Review benefits, account balances, claims status and more Small Business Health Insurance Plans Designed to Fit Any Size Small Business and Budget. Now it is more convenient than ever to purchase small business health insurance coverage for your employees. It shouldn’t be complicated or stressful to shop health insurance for small business. By requesting a Blue Cross and Blue Shield of Texas …Blue Cross and Blue Shield of Texas 1001 E. Lookout Drive Richardson, Texas 75082. General Information: 972-766-6900 TTD: 735-2989. Make a Payment. Mail your payment to the address on your premium invoice or learn about other convenient ways to pay your bill. Product and Program Contact InformationBlue Cross and Blue Shield of Texas is the only statewide, customer-owned health insurer in Texas and it's the largest provider of health benefits in the state, …Access Your Benefits. You can use our interactive search to find your local Blue Cross Blue Shield Company's website. Your local company can help you to: Change your coverage. Estimate the cost of a medical procedure. File or check on claim. Replace your member ID card. Review your balance. View your plan details.Tell us what you’d like to do. Find a Doctor, Lab, or Hospital. Choose a Primary Care Provider (PCP) Find Benefit Details. Schedule a Virtual Visit. Earn Rewards with …A Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association 753690.0720 Please submit refunds to: Blue Cross and Blue Shield of Texas Refund and Recovery Dept. 0695 ... Blue Cross and Blue Shield of Texas Dept. 0695 PO Box 120695 Dallas, TX 75312 …Blue Cross MedicareRx plans cover a broad range of prescription drugs. The formulary may be different from what you’re used to, and it can change. The most current formulary is always available online. Share the formulary with your doctor and talk about the drugs you take now. You may be able to save money by choosing generic drugs.PPO plans let you choose where you go for care, without needing a referral from a primary care provider (PCP) or relying only on providers in your plan's network. They typically have higher monthly premiums and out-of-pocket costs like copays, coinsurance and deductibles. With Blue Cross and Blue Shield of Texas you have different levels of a ...Compare and apply for health insurance plans in Texas, including individual and family, Medicare, short term and HSA compatible plans. Find a doctor, learn about benefits and …Forms & Documents. Last Updated: Aug. 31, 2023. This Information is a solicitation for insurance. Medicare Supplement Insurance Plan Notice: *Not connected with or endorsed by the U.S. Government or Federal Medicare Program. Medicare Supplement Insurance Plans are offered by Blue Cross and Blue Shield of Texas, a Division of …Blue Cross Blue Shield of Texas Claims Overpayments Dept. CH 14212 Palatine, IL 60055-4212; Courier Address: Blue Cross Blue Shield of Texas Claims Overpayments Box 14212 5505 North Cumberland Ave., Ste. 307 Chicago, IL 60656-1471; Claims Status Inquiries. Payer ID – HCSVC; Appeals.Go Mobile With Blue. BCBSTX Mobile App. Features: Find an in-network doctor, hospital or urgent care facility or search for Spanish-speaking doctors. Access your claims, coverage and deductible information. Access your temporary digital member ID card. Secure login with Face ID (iOS only) and Fingerprint ID.Blue Cross and Blue Shield of Texas is pleased to offer health plans for individuals who qualify for the State STAR and CHIP programs. Your health and well-being is our priority. We offer quality-health service, access to our many network providers, and excellent customer service. Learn more about our plan benefits.Your HealthSelect plan includes comprehensive medical, mental health and prescription drug benefits. Plan Year 2023 Benefits. Medical ID Card. Explanation of Benefits. …If you are in crisis, call the National Suicide Prevention Lifeline at 988 or 1-800-273-8255. Last Updated: Jan. 26, 2024. Find an in-network behavioral health professional near you in Texas And the help you need to improve your mental health and overall well being.Blue Cross and Blue Shield of Texas (BCBSTX) is committed to implementing coverage changes to comply with ACA requirements and to better meet the needs and expectations of you and your patients. This section offers updated information and resources to keep you informed of the issues potentially affecting the administrative and patient care aspects of …Get the latest from FEP. Be the first to know about our benefits, wellness incentives and rewards you're eligible for with your plan. Learn all about the #1 health insurance choice for federal employees, retirees and their families.Buy health insurance from BCBSTX. We offer individual, family and Medicare supplement plans for your health care needs, so get your free quote today!Blue Cross and Blue Shield of Texas knows health care coverage in Texas — we invented it. We're Texas born and bred, and this is the only place we do business. We have been around for more than 90 years, and the cross and shield have come to represent the most experienced health care coverage organization in the state …Finding a Virtual Visits doctor is easy. You'll: Log in to Blue Access for Members SM. On the BAM homepage dashboard, select Find All Care under Find Care. Select the Virtual Visits link under the page's Find Care title 2. Click the Schedule a Virtual Visit button and sign up on MDLIVE's website. You can meet with the next available ...Texas: 800-451-0287 877-774-8592 (Blue Cross Medicare Advantage Plans) 877-299-2377 (Blue Essential Plans) 800-676-2583 (Blue Card - Eligibility) ... 855-558-1443 (Anthem Blue Cross Blue Shield Medicaid Plan) Wyoming: 800-442-2376: CMS 1500 blocks instructions in Medical Billing; BCBS Federal Phone Number ;Aug 8, 2023 · Member Services. We want you to get the most from your plan. In this section, you’ll find resources to help you get started, maximize your benefits, use online tools, learn about claims and more. Choose your plan below to learn more. Blue Cross Medicare Advantage. Blue Cross MedicareRx (PDP) You can choose or change your PCP by calling a BCBSTX Personal Health Assistant toll-free at (800) 252-8039 (TTY: 711) or by logging in to Blue Access for Members SM: Log in to Blue Access for Members. Click on the "Find Care" tab. On the Find Care page, see your current PCP on the right-hand side for each covered family member, if you already ...Blue Cross and Blue Shield of Texas, a Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association Blue Cross and Blue Shield of Texas es una aseguradora de salud estatal, propiedad de los clientes. Para nosotros, los consumidores y empleadores de Texas merecen lo mejor de ambos mundos: acceso accesible a cuidados de salud de excelente calidad y a servicios de primera categoría proporcionados por una compañía que se centra solamente en sus clientes, no en los accionistas. The remittance viewer offers providers and billing services a convenient way to view and help reconcile claim data provided by BCBSTX in the 835 Electronic Remittance Advice (ERA). To gain access to the remittance viewer, you must be a registered Availity® Essentials user, enrolled to receive the 835 ERA from BCBSTX. Online enrollment for …Find the phone numbers and mailing addresses for different types of BCBSTX plans and services. Whether you need to enroll, pay a bill, or get customer support, you can reach …Your Blue Cross and Blue Shield of Texas (BCBSTX) health insurance plan is ready for you. Get Started Using Your 2024 Health Plan Use these steps and make the most of …Blue Cross and Blue Shield of Texas (BCBSTX) offers a wide variety of health care products. Each member's/subscriber's identification (ID) card displays important information required for billing and determining benefits. When filing a BCBSTX claim, two of the most important elements are the member's/subscriber's ID number and group/plan number.Our customer satisfaction ratings are consistently above 96 percent. Focus on the member's needs, not just the question, and consider it their job to answer the "unasked" questions that may ultimately provide better assistance for the member. Have a solid track record of achieving first call resolution of members' needs more than 90 …The PPO plan is available to clients through the Blue Choice Network, one of the largest networks in Texas. Blue Choice provides: ... More than 800,000 doctors and 6,000 hospitals contracting with Blue Cross and Blue Shield plans nationwide; For health care services required outside of Texas, members have access to the BlueCard national network ...The Blue Cross Blue Shield System is made up of independent and locally operated companies. To access your member services, please visit your BCBS company. Find …Blue Cross and Blue Shield of Texas 1001 E. Lookout Drive Richardson, Texas 75082. General Information: 972-766-6900 TTD: 735-2989. Make a Payment. Mail your payment to the address on your premium invoice or learn about other convenient ways to pay your bill. Product and Program Contact InformationFind affordable health plans for individuals, families, Medicare and Medicaid recipients in Texas. Learn about COVID-19 coverage, online community, careers and corporate … Get a Quote/Browse and Buy Plans. Premium Tax Credit Estimator. Individual & Family Plans. Medicare Plans. Log in to Blue Access for Members. Register for Blue Access for Members. Pay My Bill. Blue Cross and Blue Shield of Texas (BCBSTX) offers a wide variety of health care products. Each member's/subscriber's identification (ID) card displays important information required for billing and determining benefits. When filing a BCBSTX claim, two of the most important elements are the member's/subscriber's ID number and group/plan number.Blue Cross and Blue Shield of Texas (BCBSTX) is committed to implementing coverage changes to comply with ACA requirements and to better meet the needs and expectations of you and your patients. This section offers updated information and resources to keep you informed of the issues potentially affecting the administrative and patient care aspects of …Find out how to update your Texas individual and family health insurance through Special Enrollment. Compare plan levels, benefits, costs and networks and manage your plan …Jeff Russell named new president and CEO of Blue Cross and Blue Shield of Nebraska. May 2, 2022. Supporting mental health: Recognize the signs and know where to go for care. July 27, 2022. Blue Cross and Blue Shield of Nebraska to offer a new individual plan on the ACA Marketplace for 2023, increasing coverage choices across the state.Blue Distinction® Specialty Care. Blue Distinction Centers. Bariatric Surgery; Cardiac Care; Cellular Immunotherapy; Fertility Care; Gene Therapy; Knee and Hip Replacement; ... Blue Cross and Blue Shield of Texas, a Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue ...For Clinical Payment and Coding policy effective dates for in-network providers, please refer to the effective date listed on the policy. Disclosure notices subject to Title 28 of the Texas Administrative Code are posted at least 90 days in advance of the effective date of the change. All other disclosures will be provided with as much notice ...Each Healthy Action will earn you a $25 award. One reward per Healthy Action per year. The Healthy Activity Portal is a website owned and operated by HealthMine, Inc., an independent company that provides digital health and personal clinical engagement tools and services for Blue Cross and Blue Shield of Texas.Blue Cross Blue Shield Association. / 41.8864516; -87.6239771. Blue Cross Blue Shield Association, also known as BCBS, BCBSA, or The Blues, is a United States -based federation with 34 independent and locally-operated BCBSA companies that provide health insurance in the United States to more than 115 million people as of 2022.Phone: 1-972-766-9521. Valerie McKinney. Government Account Representative. West Texas. Email Valerie McKinney. Phone: 1-325-793-4473. Contact Us - Federal Employee Program | Blue Cross and Blue Shield of Texas.Search Drug List and Find A Pharmacy. If your health plan includes Blue Cross and Blue Shield of Texas (BCBSTX) prescription drug benefits, these are administered by Prime Therapeutics, the pharmacy benefit manager (PBM). Visit Prime Therapeutics to: Search for prescription drugs. Find a pharmacy. Order mail service refills or new prescriptions ...Federal Employee Program | Blue Cross and Blue Shield of Texas This page may have documents that can’t be read by screen reader software. For help with these documents, please call 1-800-442-4607.The remittance viewer offers providers and billing services a convenient way to view and help reconcile claim data provided by BCBSTX in the 835 Electronic Remittance Advice (ERA). To gain access to the remittance viewer, you must be a registered Availity® Essentials user, enrolled to receive the 835 ERA from BCBSTX. Online enrollment for …Blue Cross Group Medicare Advantage Open Access (PPO)SM Plan. Choose providers that accept Medicare nationwide without network restrictions at the same benefit levels for in and out of network providers. Providers must 1) accept Medicare; 2) agree to see you as a patient; and 3) agree to bill Blue Cross and Blue Shield of Texas (BCBSTX).The Health Assessment takes about 15 minutes and asks a series of questions about your lifestyle and health habits. It will provide an overall assessment of your current health, including how your health compares to others in your age group. It will identify what you are already doing well and where there are opportunities for improvement.BCBSTX Mobile App. Features: Find an in-network doctor, hospital or urgent care facility or search for Spanish-speaking doctors. Access your claims, coverage and deductible information. Access your temporary digital member ID card. Secure login with Face ID (iOS only) and Fingerprint ID. Dental Insurance. Under the Affordable Care Act (ACA), dental coverage is free for children 18 and younger and optional for all adults. These dental plans are offered by the government when you enroll during Open Enrollment or with a qualifying life event. You can also enroll with BCBSTX if you need dental coverage in addition to your current plan. General Reimbursement Information. The following resources provide you with the information needed to administer Blue Cross and Blue Shield of Texas (BCBSTX) plans for your patients. You can find provider manuals, reimbursement documents and …Our Blue Cross and Blue Shield of Illinois member services can help you best use your health care plan. Blue Access for Members SM. With a BAM account, you'll have your health plan info, all in one place. Make a payment, find a doctor, check your claim status and get an overview of your coverage.Blue Cross and Blue Shield of Texas (BCBSTX) Medical Policies are based on scientific and medical research. They are often used as guidelines for coverage determinations in health care benefit programs. Blue Cross Blue Shield of Texas Refund and Recovery Dept. 0695 P.O. Box 120695 Dallas, TX 75312-0695; Claim Refunds for Medicare/Medicaid Blue Cross Blue Shield of Texas Claims Overpayments Dept. CH 14212 Palatine, IL 60055-4212; Courier Address: Blue Cross Blue Shield of Texas Claims Overpayments Box 14212 5505 North Cumberland Ave., Ste. 307 Your member ID card is the fastest way to find your provider. Just type in the first three characters of your ID number. Then, select "Go." We'll immediately redirect you to your provider, where you can access your BCBS login. Find a BCBS Company by Prefix.Blue Cross and Blue Shield of Texas, a Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield AssociationMember Services. We want you to get the most from your plan. In this section, you’ll find resources to help you get started, maximize your benefits, use online tools, learn about claims and more. Choose your plan below to learn more. Blue Cross Medicare Advantage. Blue Cross MedicareRx (PDP)Blue Cross and Blue Shield of Texas (BCBSTX) launched MyBlue Health, an HMO network, as noted below in the following counties: Jan. 1, 2024. Comal, McLennan, and Rockwall ...Telemedicine and Telehealth Services. Telemedicine and Telehealth medical services and procedures are covered under some Blue Cross and Blue Shield of Texas (BCBSTX) PPO and HMO health care plans. If your health plan covers these services, you may get medical care from an in-network doctor or provider by mobile app, online video or phone.Insurance products issued by Dearborn Life Insurance Company, 701 E. 22nd St. Suite 300, Lombard, IL 60148. Blue Cross and Blue Shield of Texas is the trade name of Dearborn Life Insurance Company, an independent licensee of … Prior Authorization Requests for Medical Care and Medications. Some medical services and medications may need a prior authorization (PA), sometimes called a “pre-authorization,” before care or medication can be covered as a benefit. Ask your provider to go to Prior Authorization Requests to get forms and information on services that may ... We are committed to maintaining an environment of Equal Opportunity and Affirmative Action. If you need accommodation to access the information provided on this web site, please call us at 1-866-977-7378. Please be aware of persons posing as Blue Cross and Blue Shield of Texas employees.Blue Cross and Blue Shield of Texas 1001 E. Lookout Drive Richardson, Texas 75082. General Information: 972-766-6900 TTD: 735-2989. Make a Payment. Mail your payment to the address on your premium invoice or learn about other convenient ways to pay your bill. Product and Program Contact InformationPreventive care, including immunizations and prescription drug coverage. Low deductibles and 100% coverage of eligible services at the Student Health Center. Access to our local and national Blue Cross and Blue Shield PPO Network. 24/7 Nurseline and Virtual Visits that provides students access to health care from the convenience of their phone ...Request Contract/Agreement/Network Participation. We welcome all providers to apply for participation in the Blue Cross and Blue Shield (BCBSTX) networks. BCBSTX contracts with physicians, and other health care professional providers to form our provider networks which are essential for delivering quality, accessible and cost-effective health ...Blue Cross and Blue Shield of Texas 1001 E. Lookout Drive Richardson, Texas 75082. General Information: 972-766-6900 TTD: 735-2989. Make a Payment. Mail your payment to the address on your premium invoice or learn about other convenient ways to pay your bill. Product and Program Contact InformationA: There are three different types of 1095 forms and reporting: 1095-A. 1095-A form: Provided by the Health Insurance Marketplace to members of on-exchange Retail plans to show the minimum essential coverage they had during the year. 1095-A reporting: Sent by the Marketplace to the IRS. 1095-B.For more than 90 years, Blue Cross and Blue Shield of Texas (BCBSTX) has forged alliances with private and public organizations to honor our commitment to improve the health of all Texans. Our charitable contributions allow us to connect with not just our customers, but also community partners, local leaders and policymakers interested in …Phone: 1-972-766-9521. Valerie McKinney. Government Account Representative. West Texas. Email Valerie McKinney. Phone: 1-325-793-4473. Contact Us - Federal Employee Program | Blue Cross and Blue Shield of Texas.Dental coverage can be purchased as part of your Blue Cross and Blue Shield of Texas family and individual health insurance plan or as a standalone dental plan. As part of the Affordable Care Act, some Individual and Family plans …BCBSTX Mobile App. Features: Find an in-network doctor, hospital or urgent care facility or search for Spanish-speaking doctors. Access your claims, coverage and deductible information. Access your temporary digital member ID card. Secure login with Face ID (iOS only) and Fingerprint ID. Payments on the Blue Access for Members Mobile App are here.For government programs claims, if you do not have online access, you may call provider customer service to check claim status or make an adjustment. Blue Cross Medicare Advantage SM — 1-877-774-8592. Texas STAR, CHIP — 1 … Blue Cross and Blue Shield of Texas es una aseguradora de salud estatal, propiedad de los clientes. Para nosotros, los consumidores y empleadores de Texas merecen lo mejor de ambos mundos: acceso accesible a cuidados de salud de excelente calidad y a servicios de primera categoría proporcionados por una compañía que se centra solamente en sus clientes, no en los accionistas. Find a Doctor. Blue Cross Blue Shield members can search for doctors, hospitals and dentists: Select Blue Cross Blue Shield Global™ or GeoBlue if you have international …Go Mobile With Blue. BCBSTX Mobile App. Features: Find an in-network doctor, hospital or urgent care facility or search for Spanish-speaking doctors. Access your claims, coverage and deductible information. Access your temporary digital member ID card. Secure login with Face ID (iOS only) and Fingerprint ID. Prior Authorization Requests for Medical Care and Medications. Some medical services and medications may need a prior authorization (PA), sometimes called a “pre-authorization,” before care or medication can be covered as a benefit. Ask your provider to go to Prior Authorization Requests to get forms and information on services that may ... Dental Insurance. Under the Affordable Care Act (ACA), dental coverage is free for children 18 and younger and optional for all adults. These dental plans are offered by the government when you enroll during Open Enrollment or with a qualifying life event. You can also enroll with BCBSTX if you need dental coverage in addition to your current plan. Tips to Find a Doctor or Hospital. When you need to find a doctor or hospital, take the time to research your options. Follow the steps below to help find a provider or medical facility that meets your needs. 1. Check Your Provider Network. Health & Wellness News. Blue Cross Blue Shield of Texas - Health Insurance Texas. Get a free instant rate quote and apply online today for Texas health insurance plans including individual and family health insurance, Medicare supplement, short term health insurance and health savings account (HSA) compatible plans at www.bcbstx.com. Blue Cross MedicareRx plans cover a broad range of prescription drugs. The formulary may be different from what you’re used to, and it can change. The most current formulary is always available online. Share the formulary with your doctor and talk about the drugs you take now. You may be able to save money by choosing generic drugs.Contact Us. Blue Cross and Blue Shield of Texas. 1001 E. Lookout Drive. Richardson, Texas 75082. General Information: 972-766-6900. TTD: 735-2989. Member Services. These tools and services can help you use your Blue Cross and Blue Shield of Texas (BCBSTX) membership. Log in to Blue Access for Members SM (BAM SM) Log in to your account to access your health plan information: Find an in-network doctor, hospital or other provider. Pay your bill. Review benefits, account balances, claims ... Fax: (325) 794-2926. Claims: Send Claims Form to: Blue Cross and Blue Shield of Texas. PO Box 660044. Dallas, TX 75266-0044. Learn more about submitting medical and mental health claims. Fraud Hotline: Health care fraud affects health care costs for all of us.
Prenatal and Postpartum Care measures the percentage of deliveries in which members: Had a prenatal care visit in the first trimester, on or before the …. Bestline
Blue Cross and Blue Shield of Texas (BCBSTX) is pleased to offer our Blue Advantage HMO and Blue Advantage Plus HMO network in all 254 Texas counties. This cost-effective network is designed to provide affordable quality health care services to the uninsured and underinsured. These products offer the members medical benefits at a lower cost ...Call the customer service number listed on your BCBSTX member ID card for this information. If you feel that the out-of-network provider is billing you more than you agreed at the time you signed the Balance Billing Waiver, contact the Texas Department of Insurance at tel: 1-800-252-3439. Telemedicine and Telehealth medical services and procedures are covered under some Blue Cross and Blue Shield of Texas (BCBSTX) PPO and HMO health care plans. If your health plan covers these services, you may get medical care from an in-network doctor or provider by mobile app, online video or phone. It can be helpful to learn about these ... Blue Cross and Blue Shield of Texas 1001 E. Lookout Drive Richardson, Texas 75082. General Information: 972-766-6900 TTD: 735-2989. Make a Payment. Mail your payment to the address on your premium invoice or learn about other convenient ways to pay your bill. Product and Program Contact Information Prior Authorizations Lists for Blue Cross Medicare Advantage (PPO) and Blue Cross Medicare Advantage (HMO) Prior Authorizations Lists for Designated Groups; Recommended Clinical Review Option; Prior Authorization Exemptions (Texas House Bill 3459) Claims Filing Tips. Claim Status; Claim Review Process; Interactive Voice Response (IVR) System Get a Quote/Browse and Buy Plans. Premium Tax Credit Estimator. Individual & Family Plans. Medicare Plans. Log in to Blue Access for Members. Register for Blue Access for Members. Pay My Bill.Blue Cross MedicareRx plans cover a broad range of prescription drugs. The formulary may be different from what you’re used to, and it can change. The most current formulary is always available online. Share the formulary with your doctor and talk about the drugs you take now. You may be able to save money by choosing generic drugs. Get a Quote/Browse and Buy Plans. Premium Tax Credit Estimator. Individual & Family Plans. Medicare Plans. Log in to Blue Access for Members. Register for Blue Access for Members. Pay My Bill. Blue Premier SM and Blue Premier Access. Blue Essentials HMO SM. MyBlue Health SM. More Searches. Find Providers Outside the U.S. Last Updated: Aug. 14, 2023. ... Blue Cross and Blue Shield of Texas, a Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue …Blue Cross and Blue Shield of Texas 4444 Corona, Suite 148 Corpus Christi, TX 78411-4375 361-878-1623 Fax: 361-852-0624 Email to submit provider inquiries and questions. Dallas. See “North Texas” El Paso. Blue Cross and Blue Shield of Texas 114 Mesa Park Dr. Suite #300 El Paso, TX 79912 -6156 915-496-6600, press 2 Fax: 915-496-6614 Blue Cross and Blue Shield of Texas 4444 Corona, Suite 148 Corpus Christi, TX 78411-4375 1-361-878-1623 Fax: 361-852-0624 Email to submit provider inquiries and questions. Dallas and East Texas. See "North Texas" El Paso. Blue Cross and Blue Shield of Texas 114 Mesa Park Dr. Suite #300 El Paso, TX 79912 -6156 1-915-496-6600, press 2 Fax: 915 ... Our customer satisfaction ratings are consistently above 96 percent. Focus on the member's needs, not just the question, and consider it their job to answer the "unasked" questions that may ultimately provide better assistance for the member. Have a solid track record of achieving first call resolution of members' needs more than 90 …Call the customer service number listed on your BCBSTX member ID card for this information. If you feel that the out-of-network provider is billing you more than you agreed at the time you signed the Balance Billing Waiver, contact the Texas Department of Insurance at tel: 1-800-252-3439.Prenatal and Postpartum Care measures the percentage of deliveries in which members: Had a prenatal care visit in the first trimester, on or before the …Blue Cross and Blue Shield of Texas 1001 E. Lookout Drive Richardson, Texas 75082. General Information: 972-766-6900 TTD: 735-2989. Make a Payment. Mail your payment to the address on your premium invoice or learn about other convenient ways to pay your bill. Product and Program Contact InformationBlue Cross and Blue Shield of Texas (BCBSTX) offers a wide variety of health care products. Each member's/subscriber's identification (ID) card displays important information required for billing and determining benefits. When filing a BCBSTX claim, two of the most important elements are the member's/subscriber's ID number and group/plan number..